GDH Government Services’ Help Desk Services provides your business with a single point of contact and accountability for leading-edge incident management, end-user client support, end-user desk-side support, and detailed management reporting, and review.
Our Help Desk Services offers a seamless, multi-tiered technical and help desk support. Our world-class support services are second to none and are staffed 24 hours a day, 7 days a week, 365 days a year with many language options; plus, we are 100% US based.
GDH Government Services’ people, processes and technology work together to provide industry-leading first call resolution rates, custom escalation procedures, fully branded greeting and support. We have developed best-in-class processes, procedures, and tools to support your help desk requirements and address your critical business issues.
Our experience, breadth of knowledge, flexibility to adapt to your requirements, and commitment to Service Level Requirements makes us the right choice for you.